FAQS

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

The lead time is 7-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.

You can make the payment to our bank account, Western Union or PayPal.

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items.

The shipping cost depends on the way you choose and the quantity of goods.